THE unexpected loss of an estimated 50 car parks at a chock-full train station has prompted calls for better communication from Queensland Rail north of Brisbane.
Dakabin Station Action Group (DSAG) and commuters were in for a surprise last week when a solid yellow line was painted on Thompson Rd near the station, doing away with a significant amount of parking.
With major construction due to start mid-year on a multimillion-dollar station upgrade DSAG founder Gemma Gale was concerned at what she said was a lack of notice.
“I understand that it was done to increase safety and visibility for the construction vehicles that are to appear on site soon however better communication would have eased a lot of the shock and anger,” Mrs Gale said.
“My main concern is not the yellow lines themselves, it’s that if communication is not functioning at this early stage between QR and its customers it could snowball out of control and cause unnecessary tension.
“When parking is already at a premium that level of removal is a notable loss and should’ve have been communicated beforehand.
“This particular change was not communicated to the action group nor commuters; not even the state MP was aware this work was happening.”
Mrs Gale said more than 450 cars are parked at the station daily with 174 dedicated parking spaces at the facility and around 200 additional spaces available at Bob Brock Park.
But head of southeast Queensland for QR Scott Riedel said communication has been ongoing.
“QR has been engaging Dakabin station customers and key stakeholders since November 2019 regarding changes to parking arrangements starting in early 2020,” Mr Riedel said.
“This included station signage, face-to-face engagement at the station, a letterbox drop to approximately 5,000 residents, email notifications and information on QR’s website.
“The progressive closure of the Thompson Rd carpark from early 2020, and Moreton Bay Regional Council limiting some kerbside parking around the station precinct, are required to enable construction vehicles and trucks to safely access the site during construction.”
Mr Riedel said a new 350-space, multistorey carparking facility and new bus interchange will be constructed.
He said further upgrades will include step-free access with a new footbridge with lifts, platform raising at an assisted boarding point, improved shelter and a range of accessibility features such as tactile markers and hearing aid loops.
Mrs Gale said reopening the Bob Brock Park temporary entrance from Thompson Rd would allow a quicker route to the nearest car park and adding more buses to Bob Brock Park may ease congestion during the construction period.